This new tool, 'Performance Indicators for High Impact Corporate Volunteer Programs', is an online system available in three languages – English, Portuguese and Spanish – which enables companies to diagnose the level of development of their volunteer programmes, identify strengths and weak points and develop plans for future development.  Read article

Aimed primarily at managers of volunteers and not-for-profit organisations,  this guide contains online resources to help you involve young people in your volunteering program. All resources within the guide can be accessed free of charge.  Read article

Volunteers serve in many capacities within organizations by contributing time, energies or talents that help to fulfil the organizations' mission. Volunteers generate enthusiasm and interest and help to create a positive image of the organization in the community.   Read article

A written job description is the most important criteria in volunteer programme management. A job description should be prepared for every volunteer position, no matter how big or small.  Read article

The selection and recruitment of volunteers is the process of choosing the right volunteer for a specific job as outlined in a written job description. A manager of volunteers must first determine specific roles or jobs needed before recruitment and selection can take place.  Read article